How buying works when there is no cart, what made-to-order and indicative pricing mean, how international shipping and customs are handled — and how we know each piece is the real thing.
Made with Jai is a curated showcase, not a shop with a cart. When a piece speaks to you, you inquire or ask to be notified, and a real person replies. Any purchase or commission that follows is arranged personally and confirmed with you directly.
Inquire sends us your question about a specific piece — availability, sizing, or a commission — and we reply personally. Notify me simply leaves your email so we can write to you when that piece, or one like it, becomes available. Neither is a purchase or a payment.
Prices are shown in US dollars as indicative guide prices, to give you a sense of the work and the maker’s time. They are not live buy prices. Final pricing on any made-to-order or commissioned piece is agreed with you before work begins.
Many pieces are woven, dyed, or coiled only after you inquire — the way this work has always been made. A scarf might be ready in a couple of weeks; a large mudmee piece can take several. We tell you the honest lead time up front and again when you inquire.
Yes. Because each piece is handmade and one-of-a-kind, shipping is quoted per piece when you inquire — it depends on the destination, size, and how you would like it sent. We confirm the shipping cost with you before anything is made or sent.
Any import duties, taxes, or customs fees are set by your own country and are the buyer’s responsibility. We are glad to provide accurate documentation of what a piece is and its value so your parcel clears smoothly.
Write to us. Because every piece is handmade and handled by a real person rather than a warehouse, we work these out case by case and want you to be happy with what arrives. For made-to-order and commissioned work we confirm every detail — size, colour, timing — with you before we begin.
Every piece is traceable to a place and a technique — handspun cotton, natural indigo (kram), mudmee ikat, coiled rattan or seagrass — and we only show work whose origin we can stand behind. Our guides explain exactly what to look for in real handwoven, naturally dyed cloth.
The indigo we show is natural kram, dyed in a living fermentation vat, which is why the blue varies subtly from piece to piece. Real natural indigo has small honest variations and depth built in layers, where synthetic blue is machine-uniform. Our guide on telling real natural indigo walks through the tells.
Our pieces come from small artisans, workshops, and village collectives across Thailand — natural indigo from Sakon Nakhon, mudmee silk from Khon Kaen, rattan and yan lipao basketry from the south, handwoven cotton and Lanna embroidery from the north. We tell you the place and technique behind each piece.
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